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Home > Blog > What you paid for
Out of Our Minds
Thursday, May 13, 2004 7:12 AM
What you paid for
David Weinberger on Life

Last night as I waited on line for a full half hour at the Budget Rent-a-Car in Detroit, the person who was being served when I arrived was acting all disturbed and offended. 'Look,' he was saying, 'I clearly asked for an Explorer.'

'I'm sorry, sir, but we don't have any left. We do have a ...'

'Can you check again? I specifically asked for an Explorer.'

'We've already checked, sir.'

'Check again. If a customer reserves a car, you really ought to have it here for him...'

At which pointed I wanted to yell out from the back of the line, 'That's why they call it Budget! Get on with it!' But I didn't and instead rested secure in the knowledge that I am an entirely different type of jerk-face.


2 comments

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