What you paid for
David Weinberger on Life
Last night as I waited on line for a full half hour at the Budget Rent-a-Car in Detroit, the person who was being served when I arrived was acting all disturbed and offended. 'Look,' he was saying, 'I clearly asked for an Explorer.'
'I'm sorry, sir, but we don't have any left. We do have a ...'
'Can you check again? I specifically asked for an Explorer.'
'We've already checked, sir.'
'Check again. If a customer reserves a car, you really ought to have it here for him...'
At which pointed I wanted to yell out from the back of the line, 'That's why they call it Budget! Get on with it!' But I didn't and instead rested secure in the knowledge that I am an entirely different type of jerk-face.